As with our other offerings, if you need to manage your OpenSearch cluster yourself, we can still offer the 24x7x365 expert support available in our managed offering.
Some people sell support and then don’t walk the walk. As a pure open source company, we can only differentiate on price and support, and we care deeply about maintaining good support and solving our customers’ problems quickly.
When you enter a support contract with Instaclustr, you will be leveraging more than 300 million node hours of management and support experience with open source technologies, including OpenSearch and the Open Distro of ElasticSearch.
We can provide support whether your environment is on-prem or in the cloud. Contact our team to discuss your specific infrastructure and requirements, including SLAs and security needs.
Are you having operational issues with your self-managed OpenSearch in production environment?
Contact us and a member of our team will reach out to you within minutes. We’ll quickly help you get a contract in place so we can get to work resolving your OpenSearch issues and get your environment operational as fast as possible.
